Cancellations / Returns

Created by Dental Assets, Modified on Tue, 7 Nov, 2023 at 5:04 PM by Dental Assets

Cancellations will have to be made immediately after purchase, as our Warehouse is quick to start processing. Once our warehouse queues your order for processing, it is impossible to cancel as its' automated system will have started its' process of ensuring the order goes out within the warehouse's target timeframe.


Returns are not accepted due to items on our site being special order, perishable, and / or health-related.


If there is an issue with your order (ie. lost in transit, damaged, etc., please keep everything - including packaging and packing materials). The manufacturer that we partner with will require images, documentation, and sometimes, affidavits by the recipient of the issue.

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